Shipping policy

Shipping Policy

1. Shipping Coverage

  • We ship to all addresses within the United States
  • International shipping is available to select countries (Africa, European Union, United Kingdom, and other countries not listed. Let us know if you have any special shipping requirement. )
  • Shipping is not available to P.O. boxes or military addresses (APO/FPO)

2. Shipping Methods

Domestic Shipping

  • Standard Shipping (7-10 business days)
    • Free for orders over $50
    • $7.99 for orders under $50
  • Expedited Shipping (2-3 business days)
    • $12.99
  • Priority Overnight Shipping
    • $19.99
    • Guaranteed next-day delivery for orders placed before 2 PM local time

International Shipping

  • Standard International Shipping (10-14 business days)
    • $89.00
  • Express International Shipping (5-7 business days)
    • $135.00

3. Order Processing

  • Orders are typically processed within 1-2 business days
  • During peak seasons (holidays), processing may take 2-3 business days
  • You will receive a confirmation email with tracking information once your order ships

4. Shipping Restrictions

  • Some items may have special shipping requirements
  • Fragile or temperature-sensitive items may incur additional shipping charges
  • Certain products may have limited shipping availability

5. Shipping Costs

  • Shipping costs are calculated at checkout
  • Free shipping is available for orders over $50 (US sales only)
  • Promotional free shipping may be offered periodically

6. Tracking and Delivery

  • All shipments include free tracking
  • Customers can track their packages using the provided tracking number
  • We are not responsible for delays caused by shipping carriers

7. Lost or Damaged Packages

  • If a package is lost in transit, we will:
    • Initiate a trace with the shipping carrier
    • Resend the package at no additional cost
    • Provide a full refund if the package cannot be located
  • Customers must report damaged packages within 48 hours of delivery

8. Returns and Exchanges

  • Shipping costs for returns are the responsibility of the customer
  • Exceptions may apply for defective or incorrect items
  • Prepaid return labels may be provided in select circumstances

9. Special Conditions

  • During holidays or exceptional circumstances, shipping times may be extended
  • Customers will be notified of any significant shipping delays
  • Force majeure events may impact shipping capabilities

10. Contact Information

For any shipping-related questions, please contact:

  • Customer Service: https://thealist.store/pages/contact
  • Email: abeetradingllc@gmail.com
  • Phone: 617-203-2070

Last Updated: 04/012025