Shipping policy

Shipping Policy

Last updated: November 3, 2026

TheAlist is operated by ABEE TRADING LLC, 40 Briarwood Lane, Apt 8, Marlborough, MA 01752, USA.

1. Where we ship

We ship to all addresses in the United States, except P.O. boxes and military addresses (APO/FPO).
We ship to all addresses in Canada. A few items ship from US-only suppliers and can't be sent to Canada; checkout will let you know.
We do not currently ship to other countries.

2. Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You will receive a confirmation email with a tracking number when your order ships.

3. US shipping rates and delivery times

Orders of $50.00 or more: FREE shipping
Orders under $50, up to 1 lb: $7.99
Orders under $50, 1–5 lbs: $12.99
Orders over 5 lbs: $19.90

Estimated delivery is 7–12 business days after your order ships. The exact shipping cost is shown at checkout before you pay. We do not currently offer expedited or overnight shipping.

4. Canada shipping rates, delivery times and duties

Orders of $50.00 USD or more: FREE shipping
Orders under $50 USD: $7.99 USD

Estimated delivery is 7–12 business days after your order ships. Prices and shipping are shown in Canadian dollars at checkout. Import duties and taxes (GST/HST/PST) charged by Canadian customs are not included in our prices and are payable by the customer on delivery.

5. Where orders ship from

Orders are packed and shipped by our fulfillment partners' warehouses, and many items ship from overseas facilities. Orders with several items may arrive in separate packages with separate tracking numbers, at no extra cost.

6. Tracking

Every order includes free tracking. Use the tracking number in your shipping confirmation email to follow your package.

7. Lost, late or damaged packages

If your tracking has not updated for 7 days, or your order has not arrived within 20 business days of shipping, contact us and we will send a replacement or issue a full refund.
If your order arrives damaged, defective or incorrect, email us within 30 days of delivery with your order number and a photo. We will send a replacement or issue a full refund, and you will not need to return the item.